Reshma Patel
- Total activity 23
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 9
Activity overview
Latest activity by Reshma Patel-
Reshma Patel created an article,
Green: System Status - All Systems Available
System Status All systems are available.
-
Reshma Patel created an article,
Red: System Status - All Systems Unavailable
System Status All systems are currently unavailable. Please continue to monitor this page for the latest information.
-
Reshma Patel created an article,
Yellow: System Status - Partial Systems Impact
System Status Partial systems impact. Check the following link for the latest information: Field Status
-
Reshma Patel created an article,
System Status
Last updated: 3/24 10:00 CT All systems are available. Partial systems impact. Check the following link for the latest information: Field Status All systems are currently unavailable. Techno...
-
Reshma Patel created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
-
Reshma Patel created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
-
Reshma Patel created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
-
Reshma Patel created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
-
Reshma Patel created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
-
Reshma Patel created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more